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What you get2018-08-04T21:31:05+00:00

We guarantee our prices and accept payment by bank transfer in the following 24 major international currencies: GBP, EUR, USD, AUD, CHF, NZD, SEK, NOK, ILS, JPY, DKK, RUB, ZAR, PLN, MXN, CAD, SGD, SAR, RON, HUF, HKD, CZK, HRK and AED.

We also accept payment in GBP, EUR and USD via all consumer and business credit/debit Visa, Mastercard, American Express, Discover and Diners Club cards, with our yacht charter prices guaranteed in the major currency of your choice.

As our prices are quoted in EUR, any non-EUR payments are calculated using the corresponding ECB Reference Rate of the Euro at the time of booking, which we guarantee (“lock”) for all your charter payments, so as to protect you from foreign exchange fluctuations. We instead assume that risk ourselves. Sail Puppy responsibly hedges all foreign exchange risks assumed.

INCLUDED IN EVERY CHARTER

A. Our yacht charter prices include:

1) VAT and commissions, 2) A dinghy with a small outboard engine, 3) GPS, autopilot and gas canisters for cooking purposes, 4) Marina fees for the first and last nights of the journey, at the agreed embarkation and disembarkation ports, 5) Full yacht fuel tank(s) and fresh water tank(s).

B. The end-cleaning fee is an obligatory extra payable only in cash upon embarkation and includes one set of bed linen, towels and quilts per cabin, per week of yacht charter.

C. Not included in the charter price are the following costs: a) Skipper and/or hostess, who can be hired upon request for an extra fee, b) Diesel consumed during the journey and c) Outboard engine gasoline. Upon return of the yacht at the agreed disembarkation port, it will be fully refueled with diesel at the cost of the clients, who thus will only pay for the diesel actually consumed, as boats are always delivered with their tanks full of diesel.

D. A refundable security deposit ranging between €2,000 and €4,000 for yachts up to 58″ must be provided to the ship-owner by the clients upon embarkation, via credit/debit card(s). The deposit is subsequently returned in full at the end of their journey by the ship-owner, when no damage has been incurred to the yacht. Otherwise, the fair repair cost of any damage(s) caused and/or for replacing any lost equipment, shall be withheld by the ship-owner (not Sail Puppy Ltd) and only the remaining amount will be returned to the clients. The actual amount of the security deposit to be provided depends on the type, size, model and age of the boat chartered as ship-owners see fit and it will be known prior to booking a yacht charter with Sail Puppy Ltd.

E. A yacht charter is governed by a charter contract. A yacht charter booking with Sail Puppy is considered to be valid and active only after its yacht charter contract has been signed by the client and the first instalment (50% of the charter price) has been provided. The yacht charter has to have been fully paid for one (1) month prior to embarkation, at the very latest. Failure to do so leads to the cancellation of the yacht charter and any money already provided by the customer will be withheld by the shipowner as cancellation fees.

F. If you cancel your yacht charter, the following cancellation fees will apply:

1) For bookings cancelled 60 days or more prior to the embarkation date, a cancellation fee amounting to 30% of the total charter price will be withheld, 2) For bookings cancelled between 59 and 31 days prior to the embarkation date, a cancellation fee amounting to 50% of the total charter fee will be withheld, 3) For bookings cancelled 30 days or less prior to the embarkation date, the full amount (100%) of the charter fee will be withheld as a cancellation fee.

Please note, that the cancellation fees are imposed and retained in full by shipowners, not Sail Puppy Ltd, as compensation against charter days lost. Sail Puppy Ltd does not receive any cancellation fees in cases of yacht charter cancellations.

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