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What you get 2018-05-05T11:19:23+00:00

We accept payments in pound sterling (GBP), euro (EUR), US dollar and Australian dollar (AUD)

Guaranteed euro exchange rates against: GBP, USD, AUD, CHF, NZD, DKK, NOK, ZAR and others

Two (2) Methods of Payment in Four (4) Currencies – Guaranteed Instalments in your Currency

We accept all consumer and business credit/debit cards globally, which we charge in GBP. Sail Puppy converts the agreed EUR charter price into GBP using the current EUR/GBP ECB Reference Rate, which we guarantee (“lock”) for all your future payments regarding your yacht charter, so as to protect you from foreign exchange fluctuations. We instead assume that risk ourselves.

Alternatively, clients can choose to pay by bank transfer to our GBP, EUR, AUD or USD accounts. For non-euro bank transfers, again the current ECB Reference Rate is used for the conversion of the EUR charter price into guaranteed (fixed), pre-defined GBP, AUD or USD instalments, in the interests of shielding our customers from foreign exchange fluctuation risks.

If your home currency is a major currency other than GBP, EUR, AUD and USD, we can guarantee (“lock”) your exchange rate against the euro at the time of purchasing your sailing holidays from Sail Puppy, to be applied to all your future instalments for your yacht charter, again using the current ECB Reference Rate. This way, we take away all the exchange rate risk you face, instead assuming it ourselves. Applicable currencies for our exchange-rate guarantee include – but are not limited to – the Swiss franc (CHF), New Zealand dollar (NZD), Danish krone (DKK), Norwegian krone (NOK), South African rand (ZAR) and others.

Sail Puppy responsibly hedges all foreign exchange risks assumed

INCLUDED IN EVERY CHARTER

A. Our yacht charter prices include:

1) VAT and commissions, 2) A dinghy with a small outboard engine, 3) GPS, autopilot and gas canisters for cooking purposes, 4) Marina fees for the first and last nights of the journey, at the agreed embarkation and disembarkation ports, 5) Full yacht fuel tank(s) and fresh water tank(s).

B. The end-cleaning fee is an obligatory extra payable only in cash upon embarkation and includes one set of bed linen, towels and quilts per cabin, per week of yacht charter.

C. Not included in the charter price are the following costs: a) Skipper and/or hostess, who can be hired upon request for an extra fee, b) Diesel consumed during the journey and c) Outboard engine gasoline. Upon return of the yacht at the agreed disembarkation port, it will be fully refueled with diesel at the cost of the clients, who thus will only pay for the diesel actually consumed, as boats are always delivered with their tanks full of diesel.

D. A refundable security deposit ranging between €2,000 and €4,000 for yachts up to 58″ must be provided to the ship-owner by the clients upon embarkation, via credit/debit card(s). The deposit is subsequently returned in full at the end of their journey by the ship-owner, when no damage has been incurred to the yacht. Otherwise, the fair repair cost of any damage(s) caused and/or for replacing any lost equipment, shall be withheld by the ship-owner (not Sail Puppy Ltd) and only the remaining amount will be returned to the clients. The actual amount of the security deposit to be provided depends on the type, size, model and age of the boat chartered as ship-owners see fit and it will be known prior to booking a yacht charter with Sail Puppy Ltd.

E. A yacht charter is governed by a charter contract. A yacht charter booking with Sail Puppy is considered to be valid and active only after its yacht charter contract has been signed by the client and the first instalment (50% of the charter price) has been provided. The yacht charter has to have been fully paid for one (1) month prior to embarkation, at the very latest. Failure to do so leads to the cancellation of the yacht charter and any money already provided by the customer will be withheld by the shipowner as cancellation fees.

F. If you cancel your yacht charter, the following cancellation fees will apply:

1) For bookings cancelled 60 days or more prior to the embarkation date, a cancellation fee amounting to 30% of the total charter price will be withheld, 2) For bookings cancelled between 59 and 31 days prior to the embarkation date, a cancellation fee amounting to 50% of the total charter fee will be withheld, 3) For bookings cancelled 30 days or less prior to the embarkation date, the full amount (100%) of the charter fee will be withheld as a cancellation fee.

Please note, that the cancellation fees are imposed and retained in full by shipowners, not Sail Puppy Ltd, as compensation against charter days lost. Sail Puppy Ltd does not receive any cancellation fees in cases of yacht charter cancellations.

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